Frequently asked questions

Find answers to the most commonly asked questions about our services, policies, and more.

General

How can I get involved with your organization?

There are many ways to get involved, including volunteering, donating, and participating in our events and programs. Visit our volunteering to learn more about the opportunities available.

How can I stay updated on your latest news and events?

You can stay updated by subscribing to our newsletter, following us on social media, and regularly visiting our Blog and Events page on the website.

Are your nursing services available 24/7?

Yes, we offer 24/7 nursing care services to ensure that our patients receive the support they need at any time. Our team of nurses is available around the clock to provide care and respond to any emergencies.

How can I arrange for nursing care at home?

To arrange for nursing care at home, you can contact our intake coordinator via phone or through our online contact form. We will schedule an initial assessment to determine the specific needs and develop a customized care plan.

Nurse Care

How do I know if I need professional nursing care at home?

Professional nursing care is beneficial for individuals recovering from surgery, managing chronic illnesses, or needing assistance with daily medical needs. If medical support cannot be adequately provided by non-medical caregivers, professional nursing care may be necessary. We can conduct an assessment to help determine the level of care needed.

Can I choose the nurse who will provide my care?

We strive to match patients with nurses who best meet their needs and preferences. While we cannot always guarantee specific nurse assignments, we consider your input and aim to provide the best possible match.

How do I provide feedback about the nursing care I receive?

We encourage feedback to help us improve our services. You can provide feedback directly to your nurse, contact our customer service team, or complete our online feedback form.

Can your nurses assist with medication management?

Yes, our nurses can assist with medication management, including administering medications, monitoring for side effects, and ensuring patients follow their prescribed medication regimens correctly.

More Templates